Replacing the ERP changes nothing on its own. If the way the work is done every day stays the same, none of it reaches the P&L —
because the people who designed the processes and the people who run them are two separate groups, and nobody is left who can see both. ITER Consulting knows SAP and ORACLE from both ends. We combine four things — core process expertise, ERP operations, data analysis and the ability to carry improvements through — into a single service we call Operation Intelligence (OI). We find where the process is choking, and we fix it from a seat inside your operation, not from the outside.
A key member leaves, with no warning —
SAP ERP projects are rarely staffed with anyone to spare, so this happens on every programme. ITER Consulting can put forward replacements for the phases you need, in the numbers you need — and put them forward quickly. From leading Fit to Standard through interface design, system testing, user training and user acceptance test support, we draw on a broad resource pool. This is not simply lending out people. What we bring comes with the SAP Activate methodology behind it: 72 tasks and 120 deliverable templates.
You have committed to cloud ERP, but no one in-house knows it —
ORACLE EBS is what your team knows today. But to keep pace with how fast cloud and AI are moving, the move to ORACLE Fusion / Net Suite becomes a question of when, not whether. ITER Consulting is an implementation partner for ORACLE’s newest ERP, with more than four years of implementation and operations experience. We provide people who work with the latest quarterly releases of Fusion ERP, SCM, IM/OM and MFG.
You want an AMS team that proposes, not just reacts. The cost of knowledge transfer (KT) is what stops you —
Incidents have dropped since go-live, and so have the tickets reaching the AMS team. The monthly report arrives looking much like last month’s. And yet the work your users do has not become any easier. ITER Consulting does not only react to incidents as they happen. Out of daily operations and the quarterly updates, we work out how your users’ jobs could be easier, and propose it. And the handover cost on the outgoing side can be removed altogether by putting AI to work — what we call Zero KT.


We are a certified ORACLE and SAP partner
WHAT WE DO
ITER Consulting implements SAP and ORACLE ERP, and then keeps running it: application maintenance after go-live, and the back-office work itself. We are not the firm that implements and hands over, and not the vendor that only keeps the lights on. The intent behind the process design we drew during implementation goes into the way we run the system; what we then see from inside the work feeds continuous optimization. That loop is how we turn ERP operations into profit.
ERP we work with
On the implementation side we cover project planning, Fit-to-Standard, interface development with surrounding systems, data migration, business scenario testing and user training. After go-live come application maintenance (AMS) and business process outsourcing (BPO), where our people take on the day-to-day finance, sales, procurement and logistics, and production control work themselves. Doing that work — the business, the system and the data — is what Operation Intelligence (OI) is built on.


OPERATION INTELLIGENCE
Operation Intelligence (OI) is our own term. It is not operational intelligence in the usual sense of real-time dashboards and analytics — there is no product behind it. OI is the continuous optimization of business operations, carried out by the people who run those operations every day. An ERP, once replaced, tends to sit there for ten years and sometimes close to twenty, while the business around it and the team running it keep changing. Rather than modifying the ERP every time something moves — which is how add-on sprawl begins — we work from the data the ERP already produces and change the way the work is done, from inside your operation.
Our consultants hold the four skills below. We combine whichever of them a given optimization calls for.
The four skills behindThe four skills behindOperation Intelligence (OI)
There are only three ways to raise operating margin: take cost out of cost of sales, out of selling expenses, or out of general and administrative expenses. Cost of sales is where ERP is already strong, and where purchasing has been negotiating unit prices for years. That leaves SG&A — selling, general and administrative expenses — where cutting spend by just 1% of revenue contributes substantially to operating profit. In theory, cutting SG&A by 1% of revenue — JPY 1bn on JPY 100bn of revenue — falls straight to operating profit. Break SG&A into line items and there is no shortage of places to optimize. What is hard is finding them through a round of interviews every few years. We find them because we are the ones doing the work; we propose them, and we see them through.
A reference P&L, and the part OI can move(example: a typical machinery manufacturer)
Sales payroll is not a line to cut. We build the automation that lets volume, SKU count and channels grow without adding heads.
We rework the 3PL data feed to analyze below shipment level — packing and vanning actuals — and rebuild delivery frequency.
Rebates and commissions are where conditions get applied twice and payments go wrong. ERP data analysis finds the errors the system itself never flags.
Month-end close and journal work come to us as BPO, and we optimize them — process change, automation — while we do it.
Because we run the system, we can put a number on its TCO, then consolidate or automate the processes behind that number.
Sales payroll is not a line to cut. We build the automation that lets volume, SKU count and channels grow without adding heads.
We rework the 3PL data feed to analyze below shipment level — packing and vanning actuals — and rebuild delivery frequency.
Rebates and commissions are where conditions get applied twice and payments go wrong. ERP data analysis finds the errors the system itself never flags.
Month-end close and journal work come to us as BPO, and we optimize them — process change, automation — while we do it.
Because we run the system, we can put a number on its TCO, then consolidate or automate the processes behind that number.
Operation Intelligence (OI)OI: how an engagement starts
OI is not a study. We do not interview your people for a few weeks, write up a hypothesis and leave. We take on part of the work itself as BPO, and keep proposing optimizations from that seat.
We share specific OI examples one to one. Tell us which part of your operation you are looking at, and we will bring the ones that match.
Request materials or get in touch →METHODOLOGY
Whether an ERP implementation succeeds depends less on the calibre of the individuals than on whether there is a delivery standard behind them. SAP Activate is close to a waterfall model: deliverables are produced in a chain, each one depending on the last, so who (the workstream) has to produce what (the deliverable) by when (the quality gate) has to be agreed before the project starts. Checking the deliverables at each gate is what makes it safe to move to the next phase.
On top of SAP Activate we have defined 9 quality gates (QG), 72 tasks and 120 standard deliverables, each with a reference template. Because passing a gate is defined as 'the deliverable is finished', progress stops being a matter of opinion and becomes a count. The same idea carries into live operations: 40 menu items, an agreed split of who does what, and a monthly count to check quality.
SAP Activate, the ITER way
The six SAP Activate phases are mapped to ITER's nine quality gates, with 72 tasks spread across nine workstreams. Gates run across the chart; workstreams run down it.
The operations menu after go-live
| Category | Activity | Who does it | ||
|---|---|---|---|---|
| Users | IT | ITER | ||
| Data processing and analysis | Data checks, outlier detection, and proposing how to correct them | ● | ● | |
| Batch monitoring and log review | ● | ● | ● | |
| Data integrity checks for audit | ● | ● | ||
| Incident and problem management | Identifying transaction errors caused by mis-configuration or bugs, and finding the root cause | ● | ● | |
| Impact analysis and incident reports | ● | ● | ||
| Workarounds and permanent fixes for system errors | ● | |||
| Quarterly cloud updates | Reading the release notes and fixing the test scope | ● | ||
| Checking the impact on other systems and on forms and reports | ● | |||
| Testing the updated areas before they take effect | ● | |||
| User training after an update | ● | |||
| Scheduling and issue tracking for OS, middleware and application updates | ● | ● | ||
| Changes to existing configuration and add-ons | Requirements, configuration, testing and verification for standard functionality | ● | ● | |
| Adding or reformatting existing add-ons and forms; design, build and test for changes to counterpart interface specifications | ● | |||
| UAT for configuration and add-on changes; review of release documentation | ● | |||
| Running the request and approval process for system changes | ● | ● | ||
| Proposing and building simpler or automated user steps | ● | ● | ||
| Business process optimization | Workflow improvement, configuration changes and operational testing | ● | ● | ● |
| Proposing and making business process changes alongside the system changes | ● | ● | ||
| Operational documentation | Writing, updating and circulating operating manuals | ● | ● | |
| Troubleshooting runbooks and operating rules | ● | ● | ||
| Keeping the change and configuration history | ● | ● | ||
| User guides and training when new functions are released | ● | ● | ||
| Performance monitoring and tuning | Regular performance monitoring and analysis | ● | ● | |
| Server load monitoring and tuning | ● | |||
| Storage usage, and clearing out data that is no longer needed | ● | ● | ||
| Scheduled backups and restore tests | ● | ● | ||
| Security and governance | Periodic review of user access rights | ● | ● | ● |
| Monitoring security logs and detecting unauthorized access | ● | |||
| Data loss prevention measures | ● | |||
| Log extraction and reporting for audit | ● | ● | ● | |
| Service level management | Managing and improving the SLA | ● | ||
| User satisfaction surveys and improvement proposals | ● | |||
| Regular reporting (availability, incident rate, response time) | ● | |||
| Preventive maintenance and capacity | Scheduled inspection and maintenance of servers and network equipment | ● | ||
| Hardware refresh planning and execution | ● | |||
| New modules and surrounding systems | Requirements, solution design and integration approach for new modules and surrounding systems | ● | ||
| Build, unit test, SIT, release preparation and deployment | ● | |||
| UAT and review of release documentation | ● | |||
| Impact assessment on existing processes and interfaces; data migration and switchover | ● | |||
| Operations design, monitoring and documentation after go-live | ● | |||
TRACK RECORD
OI = Operation Intelligence
| Period | Sector | Engagement | Process area | ERP | Scope | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales | Procurement | Warehouse | Finance | Production | Projects | SAP | ORACLE | Implementation | Operations (OI) | |||
| Last 5 years | Wholesale Trade | Global rollout (Asia) | ● | ● | ● | |||||||
| Other Products | Greenfield implementation | ● | ● | ● | ● | |||||||
| Wholesale Trade | Upgrade (ECC to S/4HANA) | ● | ● | ● | ● | ● | ● | |||||
| Information & Communication | Module addition (project cost controlling) | ● | ● | ● | ||||||||
| Information & Communication | Global template build | ● | ● | ● | ||||||||
| Precision Instruments | Upgrade (ECC to S/4HANA) | ● | ● | ● | ● | ● | ● | |||||
| Precision Instruments | Greenfield implementation | ● | ● | ● | ● | ● | ● | ● | ||||
| Services | Operations takeover | ● | ● | ● | ● | ● | ||||||
| Services | Operations takeover | ● | ● | ● | ||||||||
| Construction | Greenfield implementation (SAP Public Cloud) | ● | ● | ● | ● | ● | ● | |||||
| Machinery | Greenfield implementation | ● | ● | ● | ● | ● | ● | ● | ||||
| Precision Instruments | Global rollout (Asia and Europe) | ● | ● | ● | ||||||||
| Machinery | Maintenance and enhancement | ● | ● | ● | ● | |||||||
| Precision Instruments | Upgrade (ECC to S/4HANA) | ● | ● | ● | ● | ● | ● | |||||
| Transportation Equipment | Global rollout | ● | ● | ● | ● | ● | ● | ● | ||||
| Services | Greenfield implementation (SAP Public Cloud) | ● | ● | ● | ● | ● | ● | |||||
| Wholesale Trade | Operations takeover | ● | ● | ● | ||||||||
| Wholesale Trade | Greenfield implementation | ● | ● | ● | ||||||||
| Information & Communication | Greenfield implementation (SAP Public Cloud) | ● | ● | ● | ● | ● | ● | |||||
| Machinery | Global rollout (Asia) | ● | ● | ● | ● | ● | ● | |||||
| Machinery | Operations takeover | ● | ● | ● | ● | ● | ● | |||||
| Machinery | Greenfield implementation | ● | ● | ● | ● | ● | ● | ● | ||||
| Machinery | Rollout (Europe) | ● | ● | ● | ● | ● | ● | |||||
| Machinery | Global rollout (Asia) | ● | ● | ● | ● | ● | ● | |||||
| Machinery | Greenfield implementation | ● | ● | ● | ● | ● | ||||||
| Transportation Equipment | Upgrade (ECC to S/4HANA) | ● | ● | ● | ● | ● | ● | |||||
| Electric Appliances | Greenfield implementation (SAP Public Cloud) | ● | ● | ● | ● | ● | ● | ● | ||||
| Electric Appliances | Operations takeover and enhancements | ● | ● | ● | ● | ● | ||||||
| Foods | SAP Analytics Cloud implementation | ● | ● | |||||||||
| Machinery | Rollout (Africa) | ● | ● | ● | ● | ● | ● | |||||
| Machinery | Greenfield implementation | ● | ● | ● | ||||||||
| Machinery | Operations takeover | ● | ● | ● | ● | ● | ||||||
| Precision Instruments | Upgrade (ECC to S/4HANA) | ● | ● | ● | ● | ● | ● | |||||
| Total | 22 | 23 | 2 | 27 | 9 | 5 | 28 | 5 | 27 | 19 | ||
Get in touch and we will walk you through implementation and operations examples from sectors close to yours, on a call.
Request materials or get in touch →MEMBERS
Yoshihito Satoyoshi
Managing Director / Partner
Kazuhito Koyano
Partner
Takeshi Sasaki
Partner
Shinji Hirooka
Director / Partner
Anna
Emi
Gemma
Hien
Hinata
Kana
Kawa
Miso
Nancy
Tom
Yuki
CERTIFICATIONS
SAP S/4HANA
| Solution area | Process area | Exam code | Certification | Holders |
|---|---|---|---|---|
| Private Cloud | Sourcing and Procurement | C_TS452 | SAP S/4HANA Cloud Private Edition, Sourcing and Procurement | 8 |
| Sales | C_TS462 | SAP S/4HANA Cloud Private Edition, Sales | 4 | |
| Financial Accounting | C_TS4FI | SAP S/4HANA Cloud Private Edition, Financial Accounting | 32 | |
| Management Accounting | C_TS4CO | SAP S/4HANA Cloud Private Edition, Management Accounting | 4 | |
| Production Planning and Manufacturing | C_TS422 | SAP S/4HANA Cloud Private Edition, Production Planning and Manufacturing | 7 | |
| Public Cloud | Sourcing and Procurement | C_S4CPR | Implementation Consultant - SAP S/4HANA Cloud Public Edition, Sourcing and Procurement | 35 |
| Sales | C_S4CS | Implementation Consultant - SAP S/4HANA Cloud Public Edition, Sales | 33 | |
| Financial Accounting | C_S4CFI | Implementation Consultant - SAP S/4HANA Cloud Public Edition, Financial Accounting | 2 | |
| Implementation | C_S4CPB | Implementation Consultant - SAP S/4HANA Cloud Public Edition | 6 | |
| SAP BTP, ABAP Environment | SAP Build | C_ABAPD | Backend Developer - ABAP Cloud | 1 |
| SAP Datasphere | Business Data Cloud | C_BW4H | Data Engineer - Data Fabric | 1 |
| Other | Project Manager | C_ACT | Project Manager - SAP Activate | 3 |
| Project Manager | E_ACTAI | Project Manager - SAP Activate for Agile Implementation Management | 4 | |
| Total | 140 | |||
ORACLE Fusion
| Solution area | Process area | Certification | Holders |
|---|---|---|---|
| ORACLE Fusion Cloud Financials | General Ledger | General Ledger 2025 Certified Implementation Professional | 16 |
| ORACLE Supply Chain Management Cloud | Order Management | ORACLE Order Management Cloud Order to Cash 2025 Implementation Professional | 14 |
| Total | 30 | ||
CAREER OPPORTUNITIES
MESSAGE
ITER Consulting Co., Ltd
Managing Director Yoshihito Satoyoshi
COMPANY
| Company name | ITER Consulting Co., Ltd ITER is Latin for 'journey'. |
| Founded | April 2022 |
| Head office | 1-6-1 Otemachi, Chiyoda-ku, Tokyo 100-0004, Japan |
| Managing Director | Yoshihito Satoyoshi |
| Group companies | Iter System Integration Consulting Philippines, Inc. 120 Unit 4B Vernida 1 Building, Amorsolo Street, Legaspi Village, San Lorenzo, City of Makati, Fourth District, Capital Region (NCR), 1400 Established June 13, 2024 ITER CONSULTING VIETNAM COMPANY LIMITED Floor 2, No. 290/26, 384/60 Nam Ky Khoi Nghia, Xuan Hoa Ward, Ho Chi Minh City, Vietnam Established July 16, 2024 |
CONTACT US
By phone
Tel +81 50 1808 7655
09:00-18:00 JST, weekdays (closed on Japanese public holidays)
We reply within two business days, and the reply comes from the person who would handle your case, with the relevant materials attached.
©2026 ITER Consulting Co., Ltd